Insurance Agency Spokane, Washington
Insurance handled by your neighbors.
We are an independent insurance agency in Spokane. We provide multiple coverage & carrier options for Inland Northwest families and businesses, explain the coverage in plain language, and pick up the phone when it counts.
How we work
No dead ends. We never leave a conversation without a resource, suggestion or solution.
Fast turnaround
We bring efficiency to everything we do, so you get covered quickly instead of waiting on a callback.
Proactive service
Our account managers are here whenever you need them, and they reach out before renewal rather than after.
Carrier selection
Being independent means we shop a wide range of carriers and bring you the combination that actually fits.
What we cover
One agency for all of your insurance.
A single point of contact for everything. Home, auto and umbrella on the personal side. Contractors, buildings, cyber and fleets on the commercial side. If what you need is not listed, ask — we have specialty markets for the unusual ones.
Social proof
869 raving
fans of North Town.
Every one of those reviews was left by someone in the Spokane area. We did not buy them or batch them. We earned them one policy, one claim and one phone call at a time.
5.0 average rating on Google
Read the reviews
They are friendly, smart, and available to help iif and when I need it. Highly recommend.
Colin Flewelling
I recently had the pleasure of speaking with Aaron to get an individual auto insurance plan. It was nothing short of spectacular. Aaron made the process of switching from my parent’s insurance to my own individual plan a breeze. I highly recommend Aaron and Northtown insurance!
Alexis Chamness
Excellent customer service and follow through. Saved $1000 off my old policy and have more coverage!
Robert Graham
Aaron is a fantastic listener and explains things clearly! He is diligent of checking with different options and staying on top of the best deals
Danette Mauck
I had such a great experience with North Town Insurance. Alex was the most helpful agent ever!! He was so knowledgeable and was willing to answer all my questions. He was very quick to respond to my emails and helped me get the right insurance fit with all the parameters I was looking for. He was also genuine and caring, which means so much in this industry.
Veronica Keizer
we have been using Northtown Insurance for a couple years now and they have been great to work with. Aaron is the best at what he dose.
Jason Sandow
North Town Insurance is a great company. Joey saved me over $50/mo with this policy. They also provide bonding and Liability Insurance for contractors. Thank you Joey
Michael Iaquinta
Aaron LeBlanc and his Team at North Town Insurance went above and beyond to assist with obtaining a HOA Master Policy that better suited our needs, and I would highly recommend them for any insurance needs.
Michele Cantrell
I got a commercial insurance policy from Aaron. Service was excellent. Communication was fantastic. I had a great experience.
Emma Woolley
North Town by far exceeds all my expectations and ar my go-to for business insurance.
Hollie Smith
Aaron and his entire team are the absolute best at what they do. The experience with the entire team at North Town Insurance is the best it gets. Joseph is always there to take care of me. Owning a business I have a lot of questions and a lot of moving parts. North Town is there every time I need to make sure my back is covered.
Adam O’Shaughnessy
Who you will be working with
Eight people, one VP of Love, and a phone that gets answered.
No call center and no rotating rep. At North Town Insurance, you'll always talk to a real human who knows your policy, your renewal date and your name. Hover any face to meet them.
Meet the whole team
At NTI since 2008. “This agency has hooked me because of the team, the fun and the desire to be better every day.”
Came to insurance from a manufacturing background and specializes in commercial policies. Works with clients, in his words, with a heart of service.
In insurance since 1986, running North Town’s commercial and farm department since 2013. Two national rally championships and a Habitat for Humanity Lifetime Artisan Award.
More than five years at NTI. Looks for ways to improve every day and to find the growth in adversity.
Grew up in Spokane and handles personal lines. Do not be misled by the quiet nature — he is a gifted listener looking for a way to be of service.
Takes pride in making a complicated product clear enough that clients can decide with confidence. Believes in bringing out the best in people.
Joined in 2024 and quickly became the steady presence you want in your corner. Will happily talk dogs, golf, Star Wars or the Giants.
Joined in 2025 after building a career as a barber — work that taught her to listen deeply and make people feel seen.
Lisa’s rescue pup and the agency’s full-time morale department. Reports to everyone.
we are Rooted in spokane
Customer service as timeless as the clocktower.
The Great Northern Clocktower has stood on Havermale Island since 1902, the last piece of the railway depot that once filled Riverfront Park. When the depot came down in 1973, Spokane pushed back hard enough to keep the tower standing. Its clock runs on a 700-pound brass pendulum that park staff crank by hand every single week.
That is roughly how we feel about insurance. Some things only keep working because a human keeps showing up for them — every single day.
In the community
Protecting our clients. Uplifting our community.
We love working in this community and want the agency to be a place people find good events, not just good coverage. Here is some of what we have been part of around Spokane.
With The Barre Code Spokane
Afternoon of Empowerment
Every ticket sale donated to the Women Helping Women Fund.
July 2022
Adult & Teen Challenge Golf Event
A day on the course for a Spokane recovery program we believe in.
Agency raffle
The She-Shed Raffle
Built and raffled to benefit The Isaac Foundation.
January 2023
Client Appreciation Movie Night
Our clients, their families, and a screen. No pitch, no sign-up sheet.
Serving the Inland Northwest
An independent insurance agency in Spokane, Washington
North Town Insurance writes home, auto and business coverage for households and small businesses across Spokane and the wider Inland Northwest. Independent means we are not tied to a single carrier — we compare policies from a range of companies and bring you the combination that fits, instead of the one we are obliged to sell.
Our office sits on North Division Street, north of downtown. If you are weighing up insurance agencies in Spokane, WA, the difference you will notice is who answers the phone: a named agent who knows your policy, explains what each line actually covers in plain language, and stays with you through a claim. We write personal insurance — homeowners, auto, condo and renters, umbrella, and coverage for boats, motorcycles, RVs and ATVs — alongside commercial insurance for contractors, business owners, commercial buildings, fleets, cyber risk and bonds.
Visit the office
North Town Insurance
5727 N Division St
Spokane, WA 99208
How to get started with North Town Insurance
Zero-hassle insurance
01
Start online
Enter the basics on our site. It takes a couple of minutes and there is no obligation on the other side of it.
02
We compare carriers
Because we are independent, we shop multiple carriers for you and build the coverage comparison ourselves.
03
You choose
Pick the package you like best. We explain what each line actually does before you sign anything.